Terms & Conditions

This Booking Policy ("Agreement") constitutes a binding agreement between the Client (“Client,” “You,” or “Your”) and [Solo Production Squad] (“Company,” “We,” “Us,” or “Our”) regarding the reservation and use of our services, including DJ services, event sessions, and related services. By submitting a booking request or deposit, You agree to the following terms and conditions:

1. Booking Requirements

1.1. All bookings are billed in one (1) hour increments, with a minimum booking duration of two (2) hours.

1.2. Bookings must be made at least one (1) week in advance. Reservations may be made up to six (6) months in advance.

1.3. Should the requested date be unavailable due to a prior booking conflict, you will be notified within forty-eight (48) hours of your booking, by phone or email to help you reschedule, make alternate arrangements or issue all eligible refunds.

2. Rescheduling and Emergency Bookings

2.1. Requests to reschedule a booking must be submitted no less than seven (7) days prior to the event and are subject to availability.

2.2. In the case of urgent rescheduling or emergency bookings (requested within seven (7) days of the event), You must contact Us by phone at least forty-eight (48) hours in advance. Approval is not guaranteed and depends on availability.

2.3. All emergency or short-notice bookings and reschedules approved by the Company are subject to a non-refundable $150 short-notice fee, payable at the time of new booking confirmation date.

3. Deposit and Payment Terms

3.1. A non-refundable* deposit of fifty percent (50%) of the total booking cost is required at the time of booking. This deposit secures your date, time and prevents possible conflicts with other client reservations.

3.2. Accepted payment methods include:  Cash, Cash App, Zelle, and PayPal.

3.3. The remaining balance is due 48 hours prior to your event booking or studio session date.
Late or post-event payments are not permitted.

3.4. Clients affiliated with approved school locations and vendors, who provide a valid 1099-NEC form or enter into a signed contractual agreement, may be exempt from deposit requirements and are permitted to pay the full amount via check or the other approved payment methods 48hrs prior to event date.

4. Cancellation Policy

4.1. Cancellations are permitted but must be made with a minimum notice of one (1) week prior to the scheduled event or studio session. Cancellation requests can be made via phone or email.

4.2. If cancelation is received with less than one (1) week notice, but you paid in full at time of booking, the required 50% booking deposit will be forfeited but you will be refunded the remaining difference (50%) of your total payment.  This applies to those clients that pay in full at time of booking.  In either case, the initial 50% deposit is not refundable.  
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5. Refund Policy

5.1. Deposits are non-refundable after the booking of your event or studio session date.  Only clients that have paid in full at time of booking are eligible for a 50% refund.

5.2. To receive a refund, the qualified client must be paid in full at time of booking and contact us by phone or email within 48hrs of the cancelled event date.  (i.e. You booked a date of 4/12/26.  You have until 4/10/26 to cancel and get a 50% refund).*

5.3. Refund requests must be made via phone or email within the timeframe outlined above. Refunds will not be granted after the grace period has expired.

6. Additional Charges and Transparency

6.1. The Client will be informed at the time of booking of any additional expenses, including but not limited to: extra equipment, travel fees, or multiple setup/take-down requirements.

6.2. The Company maintains a strict no hidden fee policy. All costs will be disclosed in advance and reflected in the final invoice.

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